As we settle into 2023, we’d like to address the rising cost of insurance. Unfortunately, the auto & home insurance industry is not immune to the current domestic challenges – think rising inflation, labor shortages, environmental disasters, supply chain issues and more. The trickledown is here. We could spew all sorts of data, numbers and statistics your way. But, quite simply, for a whole host of reasons named above, it costs more to replace and/or repair our cars, homes, and properties. Their values have increased, making them more costly to insure. Seeing a rate increase at renewal is a very real scenario.
We understand the frustration of seeing a rate increase upon renewal – especially when you haven’t had a claim or an accident.
Our team is proactively working through renewals and rate changes. Our goal is keeping you properly insured at a fair and competitive price. Your best interest is in our best interest.
How we are addressing substantial rate increases …
1) Identify any discount opportunities you may not be taking advantage of
2) If needed, quote multiple insurance carriers so you can see your options with regards to premium/deductible/discounts.
3) Use our industry knowledge to help you select the right coverage and policy for your unique situation, helping you avoid being caught under-insured (yes – that IS a thing).
4) Continue to partner with quality insurance carriers who have a proven track record of superior customer service, reliability, and longevity.
5) Remain a people forward agency, where if you want/need to talk to a real live Oliver Insurance team member, you can and you will.
It can be tempting to jump ship and find a “less expensive” online option. We’d like the opportunity to help first. If we can’t offer a comparable, price competitive option, we will in fact, tell you that. No smoke and mirrors here.
We are available (in person, on the phone or via email) to work through any concerns you might have. Thank you for your business and trust in our agency. We look forward to a long partnership helping protect what matters to you!
Author: Ryan Oliver
Join Us for the Dog Days of Summer!
Client & Community Appreciation Event at Oliver Insurance!
Join us outdoors for a free hot dog and Kona Ice on Wednesday, August 25th from 11:30-1:30.
Our event is AFTER the Fair, and BEFORE school starts, so please come join us!
FOOD – GAMES – RAFFLE PRIZES – FUN
We appreciate your business & support in the community so this is how we say THANKS!
Lastly, we will be collecting non-perishable food items to benefit The Canby Center,
as well as gently used sporting gear for Pass it On, Canby!
**In addition to food items, The Canby Center is in need of baby wipes, body wash, Q-Tips & diapers (size 5 & 6)**
Bring the kids, bring a friend, bring the dog! While RSVP is not required, it is kindly appreciated!
(you automatically get an extra raffle ticket for RSVPing!)
RSVP HERE!
This summer has been a HOT one, come cool off with your local agents at Oliver Insurance!
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want to learn more about The Canby Center ⇒ Click Here!
want to learn more about Pass it On, Canby! ⇒ Click Here!
Potential Rate Changes for WA Residents
** Important News regarding Potential Rate Increases/Changes forWA Residents **
The State of Washington’s Insurance Commissioner, Mike Kreidler, issued an order on March 23, 2021, that bans the use of credit in setting insurance rates for new and renewed policies as of June 20, 2021.
Unfortunately, this policy change will potentially effect over 1 million people in the state of Washington. The removal of credit-based insurance scores will likely raise insurance premiums for the vast majority of Washington residents.
Our agency wanted you to be aware of this legislature change that could last for up to 3 years. It will affect new policies and renewals for auto, homeowners and rental insurance across all carriers. In some cases, the premium increase could be significant. This impacts all insurance carriers in the state of Washington.
As your independent agency, we can compare pricing among multiple carriers. We will continue to work to find you the most competitive rate based on your coverage needs. Also, we can look for other opportunities to help reduce premiums.
Please don’t hesitate to reach out to us with any questions or concerns. I have attached a link to an article that explores all sides of this issue.
https://www.forbes.com/advisor/car-insurance/washington-credit-ban/
Best regards,
Ryan Oliver, President of Oliver Insurance
Wildfire Impact & Important Information
For those of us in the Pacific Northwest, times have been challenging to say the least. In conjunction with our insurance carriers, our Oliver Insurance team is ready to support and help our clients recover during this time.
If you have not done so, setting up your online customer account will give you 24/7 access to your policies, coverage and more. If you are suddenly displaced, access to your insurance information online can help you immensely during a crisis. Follow the link to enroll in the Client Center Login portal. REGISTER HERE
FAQ’s
1. If I had to leave my residence, are temporary housing costs covered? YES, if you live in a level 3 evacuation zone only. You will be reimbursed for these costs, so always keep your receipts. (this includes renter’s policies, but coverage amounts may differ)
2. When should I file my claim? Due to the ongoing nature of the wildfires, most insurance carriers have requested clients wait until the situation has become less urgent to start their claim process.
3. I know my policy covers fire in my dwelling, does that also include “Wildfire”? YES, coverage applies in wildfire situations.
4. How long will the claims process take? We are advising our clients due to the sheer number of people impacted by the fires in Washington, Oregon, California, Idaho and Montana, that the process will likely take longer than normal.
Additional resources
U-Haul is Offering Free Storage for Evacuees of the Fires in Oregon and Washington Learn More HERE
Find A Shelter
Catastrophe Preparation Guidance
Air Quality Where You Live
Unfortunately, no words can erase the pain for those who have lost homes, property, pets and memories. Our hearts go out to you. We will be here for you as you look toward rebuilding. Please take care, stay safe as possible and do not hesitate to contact our office with questions.
Sincerely,
The Oliver Insurance Team
Covid19-Update 8.26.2020:
Our office has reopened to the public.
Masks, Face Shields, Face Coverings are required.
Everyone five (5) years of age and older is required to wear a mask, face shield or face covering at this location. If you do not have a mask, we have free disposable masks available for your convenience.
There are no exemptions, but individuals can request an accommodation to enable full & equal access to our services. Children between two (2) and five (5) years of age are strongly encouraged to wear a mask, face shield or face covering.
To request an accommodation, please contact our office at 503-266-2715.
Covid-19 Update 5.28.2020 – ReOpening Phases
As the re-opening phases unroll, we’d like to share some important information regarding our physical office at 101 N. Ivy Street.
First, I’d like to THANK YOU for your patience. New ways of doing business often provide both growth and challenges. I am extremely proud (and appreciative) of our top notch, professional team working hard every day making sure you get the service you deserve, even if it isn’t in person.
As of today, May 27th, our office will continue to be open via phone, web, and email. We are also going to roll out a virtual meeting option. In person appointments can be scheduled if needed. Our office will remain closed to walk in traffic. Although the option for walk in traffic is now a reality, we had already begun the process of a long awaited (and needed) building update. We had hoped to be further along in the process at the time of the county reopening but alas, COVID has delayed the construction/permitting process.
Here is what you need to know:
We are open 9 – 5 Monday through Friday via the following options:
–Phone: 503-266-2715 Fax: 503-263-6968
–General Email Support/Customer Service:
Personal Insurance: help@oliverins.net
Business Insurance: business@oliverins.net
–Website: Create or Login to your account at
www.oliverinsurance.net
–Virtual Appointments – Coming Soon! STAY TUNED!
-Utilize our drop box for payments or paper documents located at
101 N. Ivy St. in Canby
-For special circumstances, we will accommodate an in-person
appointment
Our goal is to open our doors to the public in July after remodel completion.
Upon opening, we will follow all current state and county requirements to keep you and our employees safe. We will provide regular communication regarding our office reopening.
I hope you and your family continue to stay health and safe. We look forward to continuing to serve your insurance needs.
Sincerely,
Ryan Oliver
President, Oliver Insurance
Office Closed to Public – COVID-19 Client Memo 3.23.202
Due to COVID-19 and our priority to keeping Oliver Insurance employees, their families and the community safe, we are not accepting Walk-In business at this time. The good news is that we have many ways to continue to assist with your immediate insurance needs!
- Call us at 503.266.2715. We are doing our best to personally answer but if you reach our voicemail, we will return your call at our soonest opportunity.
- Email us.
- Visit ABOUT US page for a directory of staff email addresses
- General Inquiry Emails for Personal Insurance: help@oliverins.net
- General Inquiry Email for Business/Commercial Insurance: business@oliverins.net
- Insert payments or general communications in our external drop box located at 101 N. Ivy St., Canby. (Please place all payments and communication in a sealed envelope)
- Mail payments or communications through USPS.
- Oliver Insurance P.O. Box 353, Canby, OR 97013
- Login to your My Account via Oliver Insurance website. If you have not created your My Account login, now would be a great time to do so!
Insurance Carrier Apps
Most insurance carriers offer a free APP that provides access to your policies and allows you to perform many insurance related transactions. We encourage you to visit your APP store and download your carrier’s APP.
PAYMENTS
As we stated above, you can utilize our Payment Drop Box. We can also take payments over the phone. Another option is to visit your carrier’s website directly to pay your bill. Below are links to our main insurance providers.
If your employment and income has been directly affected by COVID-19, please let us know. Many of our insurance carriers are ready to help with billing and payment issues, including the possible movement of billing due dates.
CLAIMS
In the event you have an insurance claim, please contact your insurance carrier directly. Your auto insurance cards have the claim numbers on the back of your card. In most cases, you can also begin a claim online – simply navigate to REPORT A CLAIM. Beginning your claim by phone or website, will not delay your claim in anyway and is often the most efficient way to begin the claim process.
BUSINESS/COMMERCIAL CLIENTS
Many of you have questions and concerns regarding coverage if your business needs to or must close/shut down for a period of time. We are gathering all the information we can from our carriers. We are also waiting to see what relief the national and state government may be providing to those impacted. Please know we are here for you and will do our best to get the correct information into your hands. We appreciate your understanding as more information becomes available based on an ever-changing situation.
Thank you again for your patience during this time. Stay safe, stay healthy and stay home!
Sincerely,
Ryan Oliver
President, Oliver Insurance
Safeco: https://www.safeco.com/
Progressive: https://www.progressive.com/
Sublimity: https://www.sublimityins.com/ Navigate to the Customer tab
Nationwide: https://www.nationwide.com/
MetLife: https://www.metlife.com/
Travelers: https://www.travelers.com/
Liberty Mutual: https://www.libertymutual.com/
** Don’t see your carrier here? You can call our office or review your insurance paperwork for contact information **
COVID-19 Client Memo
To Our Valued Clients,
As the situation locally and worldwide continues to be fluid with regards to the COVID-19 pandemic, we want to assure you, we are available to assist with your insurance needs. However, our employees, their families and our fellow citizens’ safety continue to be our top priority. If we need to make changes to our office hours, we will communicate that information as soon as possible.
We are following the recommendations of our state and city officials. At this time, our office will remain open. We are, however, requesting that you refrain from personally visiting our office unless necessary. Until further notice, phone, email and website communication is recommended.
- Phone: 503.266.2715 Website: www.oliverinsurance.net
- General Email: help@oliverins.net
- Business/Commercial Client Email: business@oliverins.net
- For a list of employee direct emails: https://www.oliverinsurance.net/about-us.html
Insurance Carrier Apps
If you have not done so already, this would be an ideal time to download and sign up for your insurance carrier’s APP. You can perform most insurance transactions within the carrier’s APP. These APPS are free and are a great tool.
PAYMENTS
You can drop off payments at our office through our drop box located next to the front door. We can also take payments over the phone. Another option is to visit your carrier’s website directly to pay your bill. Below are links to our main insurance providers.
If your employment and income has been directly affected by COVID-19, please let us know. Many of our insurance carriers are ready to help with billing and payment issues, including the possible movement of billing due dates.
CLAIMS
In the event you have an insurance claim, please contact your insurance carrier directly. Your auto insurance cards have the claim numbers on the back of your card. In most cases, you can also begin a claim online – simply navigate to REPORT A CLAIM. Beginning your claim by phone or website, will not delay your claim in anyway and is often the most efficient way to begin the claim process.
BUSINESS/COMMERCIAL CLIENTS
Many of you have questions and concerns regarding coverage if your business needs to or must close/shut down for a period of time. We are gathering all the information we can from our carriers. We are also waiting to see what relief the national and state governments may be providing to those impacted. Please know we are here for you and will do our best to get the correct information into your hands. We appreciate your patience as more information becomes available based on an ever-changing situation.
Thank you again for your patience as we navigate uncharted waters. We will update you only as necessary with any changes to our current Oliver Insurance office plan. For now, our hours remain 9 – 5, Monday through Friday (with lunch from 12:30-1). Stay safe, stay healthy and STAY HOME!
Sincerely,
Ryan Oliver
President, Oliver Insurance
Safeco: https://www.safeco.com/
Progressive: https://www.progressive.com/
Sublimity: https://www.sublimityins.com/ Navigate to the Customer tab
Nationwide: https://www.nationwide.com/
MetLife: https://www.metlife.com/
Travelers: https://www.travelers.com/
Liberty Mutual: https://www.libertymutual.com/
** Don’t see your carrier here? You can call our office or review your insurance paperwork for contact information **
We’re Hiring! Customer Service Representative !
POSITION HAS BEEN FILLED! We can’t wait to introduce you to our new CSR! Introduction coming soon!
Oliver Insurance is looking for a new team member! The CSR performs the essential functions of the position, which include supporting the service needs of clients and the office. CSR position requires exceptional customer service skills and time management. Specific service responsibilities are assigned. Meets sales, service, and quality standards adopted by the agency. Previous insurance industry experience required.
Oliver Insurance is a full service insurance agency selling auto, home, life, business, event, flood and earthquake policies through various reputable carriers such as (but not limited to) Safeco, Liberty Mutual, Progressive, Sublimity, and Nationwide. We are a small, but fun and dynamic office.
Email resume & cover letter to kerrie@oliverinsurance.net or fax to 503-263-6968.
Spring Newsletter!
Spring has sprung and we have some news to share! Click on the link for our latest updates! Spring 2018 newsletter
As always, thank you for your business!
The Oliver Insurance Team
Matt Einstein, Kathy Clifford, Ryan Oliver, Summer Buel, Brett Henry
(pictured from left to right)
