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Oliver Insurance

101 N Ivy St
Canby, OR 97013

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Oliver Insurance Blog

Common Home Insurance Myths Exposed

Based in Canby, OR, Oliver Insurance proudly serves the community by offering residents multiple types of insurance coverage. We have positive working relationships with several insurance carriers throughout the Pacific Northwest.

Common Home Insurance Myths Exposed

As a Canby, OR homeowner, you likely have a great view of the region’s beautiful scenery. Home insurance helps you maximize the value of one of your most important assets. You will be protected if a disaster arises. Home insurance covers any damage to your property and possessions. While you are researching policies, avoid some of these common home insurance myths.

Making A List Of My Items Isn’t Necessary

This is a mistake. If someone steals your belongings, having a full list of the items inside your home is extremely valuable. This makes it easier to decipher which items were stolen.

I’m Covered If My Property Suffers Flood Damage

This is incorrect. A traditional home insurance policy does not cover your property if a severe storm causes flood damage. You will have to inquire about an individual flood policy in order to cover your home and belongings.

I’m Covered If Insects Invade

It’s important that you take care of your home by performing regular maintenance. If you start noticing insects around your home, you will not be covered if they cause damage. Ideally, you can prevent the spread of insects by taking care of your home.

Liability Coverage Isn’t Necessary If I’m Single

Even if you live alone and you don’t have a lot of visitors over to your home, accidents can happen at any time. Liability coverage will protect you if the person delivering your mail slips and falls. The policy also covers any damages caused by your pet, so it works in a variety of ways.

Consult With Oliver Insurance

Visit our website to learn more information about home insurance.

Wildfire Impact & Important Information

For those of us in the Pacific Northwest, times have been challenging to say the least. In conjunction with our insurance carriers, our Oliver Insurance team is ready to support and help our clients recover during this time.

If you have not done so, setting up your online customer account will give you 24/7 access to your policies, coverage and more. If you are suddenly displaced, access to your insurance information online can help you immensely during a crisis. Follow the link to enroll in the Client Center Login portal. REGISTER HERE

FAQ’s


1. If I had to leave my residence, are temporary housing costs covered? YES, if you live in a level 3 evacuation zone only. You will be reimbursed for these costs, so always keep your receipts. (this includes renter’s policies, but coverage amounts may differ)
2. When should I file my claim? Due to the ongoing nature of the wildfires, most insurance carriers have requested clients wait until the situation has become less urgent to start their claim process.
3. I know my policy covers fire in my dwelling, does that also include “Wildfire”? YES, coverage applies in wildfire situations.
4. How long will the claims process take? We are advising our clients due to the sheer number of people impacted by the fires in Washington, Oregon, California, Idaho and Montana, that the process will likely take longer than normal.

Additional resources

U-Haul is Offering Free Storage for Evacuees of the Fires in Oregon and Washington Learn More HERE

Find A Shelter

Catastrophe Preparation Guidance

Air Quality Where You Live

Unfortunately, no words can erase the pain for those who have lost homes, property, pets and memories. Our hearts go out to you. We will be here for you as you look toward rebuilding. Please take care, stay safe as possible and do not hesitate to contact our office with questions.

Sincerely,

The Oliver Insurance Team

Tips for successful home insurance claim

Our homes make us feel safe. It is where we rest and take time to bond with our loved ones. That’s why we protect it with a home insurance policy, hoping never to make an insurance claim. However, due to unforeseen circumstances or simply bad luck, accidents happen, and we end up running to find our policy documents to see whether they will be helpful. Unfortunately, many Canby, OR residents don’t know how to file a home insurance claim.

At Oliver Insurance, we help take you through all the steps and ensure you are fully compensated in any covered claim. Here are a few tips to help out.

Act quickly

In the event of an accident like fire, your speed matters a lot. How fast you report and provide all the information required by your insurer determines how quickly your claim will be resolved. If it were a burglary, you would need to report the incident to the police and present this information to your insurer.

Don’t tamper with anything that would invalidate your claim

Making a home insurance claim is not something we are used to, which means we are unfamiliar with the process. However, like any other claim, it is essential to understand that tampering with evidence can lead to losses on your end. If there was a fire, don’t touch things until your insurer allows you to.

For larger claims, an adjuster will be sent to you

For larger claims, your insurance provider will have to take full control of the situation as there will be investigations to be conducted. Your insurer will probably need to send an insurance adjuster who will determine what will be replaced and what will be repaired.

Remember, honesty is the best policy. So, don’t exaggerate the value of your claim. Being dishonest can easily land you into trouble, and you may end up not getting any compensation at all. Need more information about home insurance in Canby, OR? Let Oliver insurance guide you. Our insurance experts will be on standby to offer any help you may need. Contact us today.

Covid19-Update 8.26.2020:

Our office has reopened to the public.

Masks, Face Shields, Face Coverings are required.

Everyone five (5) years of age and older is required to wear a mask, face shield or face covering at this location. If you do not have a mask, we have free disposable masks available for your convenience.

There are no exemptions, but individuals can request an accommodation to enable full & equal access to our services. Children between two (2) and five (5) years of age are strongly encouraged to wear a mask, face shield or face covering.

To request an accommodation, please contact our office at 503-266-2715.

Covid-19 Update 5.28.2020 – ReOpening Phases

As the re-opening phases unroll, we’d like to share some important information regarding our physical office at 101 N. Ivy Street.

First, I’d like to THANK YOU for your patience. New ways of doing business often provide both growth and challenges. I am extremely proud (and appreciative) of our top notch, professional team working hard every day making sure you get the service you deserve, even if it isn’t in person.

As of today, May 27th, our office will continue to be open via phone, web, and email. We are also going to roll out a virtual meeting option. In person appointments can be scheduled if needed. Our office will remain closed to walk in traffic. Although the option for walk in traffic is now a reality, we had already begun the process of a long awaited (and needed) building update. We had hoped to be further along in the process at the time of the county reopening but alas, COVID has delayed the construction/permitting process.

Here is what you need to know:

We are open 9 – 5 Monday through Friday via the following options:
Phone: 503-266-2715 Fax: 503-263-6968
General Email Support/Customer Service:
Personal Insurance: help@oliverins.net
Business Insurance: business@oliverins.net
Website: Create or Login to your account at
www.oliverinsurance.net
Virtual Appointments – Coming Soon! STAY TUNED!
-Utilize our drop box for payments or paper documents located at
101 N. Ivy St. in Canby
-For special circumstances, we will accommodate an in-person
appointment

Our goal is to open our doors to the public in July after remodel completion.

Upon opening, we will follow all current state and county requirements to keep you and our employees safe. We will provide regular communication regarding our office reopening.

I hope you and your family continue to stay health and safe. We look forward to continuing to serve your insurance needs.

Sincerely,

Ryan Oliver
President, Oliver Insurance

4 Reasons to Buy Home Insurance in Canby, OR

When you buy a home, it is probably the biggest purchase you’ve made to date. It is important to protect this purchase with home owner’s insurance. Whether it is necessary from your lender or even if you do not have a mortgage, you should still have home insurance. Below are four reasons that homeowners in the Canby, OR area should purchase home insurance.

Protect Your Assets

Having homeowner’s insurance will give you peace of mind that your home and everything in it is protected. While you never hope for anything bad to happen to your house or its belongings, it is smart to make sure that if that does happen, you are not left without anything.

Preserve Your Property

Home insurance in the Canby OR area will not only protect your home and what is in it but also the rest of your property. This includes your land and the rest of your yard and property that your home is on.

Shield Yourself from Other’s Damages

Having home insurance will even help protect you from the responsibility of accidents that others may have while on your property, too. For example, if a person injuries themselves while in your home or on your property, you would not be responsible for their injury with home insurance coverage.

Save Other Structures on Your Property

Lastly, home insurance will even cover other structures that are on your property. This means if you have a detached garage, shed, pool house, or other structure on your property, it’ll be covered.

Use Oliver Insurance for Home Insurance in Canby OR

If you are looking for coverage in the Canby, OR area, Oliver Insurance is there for your needs. Call us at 503-266-2715 or request a quote today.

Office Closed to Public – COVID-19 Client Memo 3.23.202

Due to COVID-19 and our priority to keeping Oliver Insurance employees, their families and the community safe, we are not accepting Walk-In business at this time.  The good news is that we have many ways to continue to assist with your immediate insurance needs!

  • Call us at 503.266.2715.  We are doing our best to personally answer but if you reach our voicemail, we will return your call at our soonest opportunity.
  • Email us. 
    • Visit ABOUT US page for a directory of staff email addresses
  • Insert payments or general communications in our external drop box located at 101 N. Ivy St., Canby. (Please place all payments and communication in a sealed envelope)
  • Mail payments or communications through USPS.
    • Oliver Insurance P.O. Box 353, Canby, OR 97013
  • Login to your My Account via Oliver Insurance website.  If you have not created your My Account login, now would be a great time to do so!

Insurance Carrier Apps

Most insurance carriers offer a free APP that provides access to your policies and allows you to perform many insurance related transactions.  We encourage you to visit your APP store and download your carrier’s APP.   

PAYMENTS

As we stated above, you can utilize our Payment Drop Box.  We can also take payments over the phone.  Another option is to visit your carrier’s website directly to pay your bill. Below are links to our main insurance providers.   

If your employment and income has been directly affected by COVID-19, please let us know.  Many of our insurance carriers are ready to help with billing and payment issues, including the possible movement of billing due dates.

CLAIMS

In the event you have an insurance claim, please contact your insurance carrier directly.  Your auto insurance cards have the claim numbers on the back of your card.  In most cases, you can also begin a claim online – simply navigate to REPORT A CLAIM.  Beginning your claim by phone or website, will not delay your claim in anyway and is often the most efficient way to begin the claim process.

BUSINESS/COMMERCIAL CLIENTS

Many of you have questions and concerns regarding coverage if your business needs to or must close/shut down for a period of time.  We are gathering all the information we can from our carriers.  We are also waiting to see what relief the national and state government may be providing to those impacted.  Please know we are here for you and will do our best to get the correct information into your hands.  We appreciate your understanding as more information becomes available based on an ever-changing situation.  

Thank you again for your patience during this time. Stay safe, stay healthy and stay home!

Sincerely,

Ryan Oliver

President, Oliver Insurance

Safeco:   https://www.safeco.com/

Progressive:   https://www.progressive.com/

Sublimity: https://www.sublimityins.com/   Navigate to the Customer tab

Nationwide:  https://www.nationwide.com/

MetLife:  https://www.metlife.com/

Travelers:  https://www.travelers.com/

Liberty Mutual:  https://www.libertymutual.com/

** Don’t see your carrier here? You can call our office or review your insurance paperwork for contact information **

COVID-19 Client Memo

To Our Valued Clients,

As the situation locally and worldwide continues to be fluid with regards to the COVID-19 pandemic, we want to assure you, we are available to assist with your insurance needs.  However, our employees, their families and our fellow citizens’ safety continue to be our top priority. If we need to make changes to our office hours, we will communicate that information as soon as possible.

We are following the recommendations of our state and city officials.  At this time, our office will remain open.  We are, however, requesting that you refrain from personally visiting our office unless necessary.  Until further notice, phone, email and website communication is recommended.

Insurance Carrier Apps

If you have not done so already, this would be an ideal time to download and sign up for your insurance carrier’s APP.  You can perform most insurance transactions within the carrier’s APP.  These APPS are free and are a great tool.

PAYMENTS

You can drop off payments at our office through our drop box located next to the front door.  We can also take payments over the phone.  Another option is to visit your carrier’s website directly to pay your bill. Below are links to our main insurance providers.    

If your employment and income has been directly affected by COVID-19, please let us know.  Many of our insurance carriers are ready to help with billing and payment issues, including the possible movement of billing due dates.

CLAIMS

In the event you have an insurance claim, please contact your insurance carrier directly.  Your auto insurance cards have the claim numbers on the back of your card.  In most cases, you can also begin a claim online – simply navigate to REPORT A CLAIM.  Beginning your claim by phone or website, will not delay your claim in anyway and is often the most efficient way to begin the claim process.

BUSINESS/COMMERCIAL CLIENTS

Many of you have questions and concerns regarding coverage if your business needs to or must close/shut down for a period of time.  We are gathering all the information we can from our carriers.  We are also waiting to see what relief the national and state governments may be providing to those impacted.  Please know we are here for you and will do our best to get the correct information into your hands.  We appreciate your patience as more information becomes available based on an ever-changing situation.

Thank you again for your patience as we navigate uncharted waters.  We will update you only as necessary with any changes to our current Oliver Insurance office plan.  For now, our hours remain 9 – 5, Monday through Friday (with lunch from 12:30-1). Stay safe, stay healthy and STAY HOME!

Sincerely,

Ryan Oliver

President, Oliver Insurance

Safeco:   https://www.safeco.com/

Progressive:   https://www.progressive.com/

Sublimity:  https://www.sublimityins.com/    Navigate to the Customer tab

Nationwide:  https://www.nationwide.com/

MetLife:  https://www.metlife.com/

Travelers:  https://www.travelers.com/

Liberty Mutual:  https://www.libertymutual.com/

** Don’t see your carrier here? You can call our office or review your insurance paperwork for contact information **

Why do I need a home inventory

Owning a home in a beautiful place like Canby, OR is a dream come true. Located just 18 miles from Portland in the North Willamette Valley some might call this an idyllic location. But like everywhere else in the world, things can happen to damage your home. Talking to the experienced team at Oliver Insurance can give you the peace of mind that happens when you know that everything you have is adequately protected by home insurance. A home inventory can be invaluable when tragedy sticks your home. 

A home inventory is just what it sounds like, a complete list of everything that you have in your home and any other buildings on your property. In the event that your home is hit by something like a tornado or a fire, your home may be completely destroyed. Even if it is only partially being able to remember exactly what you had prior to the event is not easy. You probably think that you know everything that you own but you are probably incorrect. Making an inventory will make that clear to you. 

Go room to room and write down everything, not just the major pieces of furniture but all the smaller things as well. If you need to replace all of your Christmas decorations, could you remember every piece that you have? Include the exact model and brand of items you inventory. You should include your attic and basement as well. For more expensive items be prepared to show a sales slip or appraisal. Taking detailed pictures of each room is an important addition. Once you have completed the inventory, it should be stored in a safe place away from the home if at all possible. 

A home inventory will be very welcome if anything ever happens to your home. To talk to an experienced insurance professional about your home inventory in Canby, OR, Oliver Insurance is ready and willing to share their experience with you. Stop by the office or give them a call for a no-obligation quote. 

We’re Hiring! Customer Service Representative !

POSITION HAS BEEN FILLED! We can’t wait to introduce you to our new CSR! Introduction coming soon!

Oliver Insurance is looking for a new team member! The CSR performs the essential functions of the position, which include supporting the service needs of clients and the office.  CSR position requires exceptional customer service skills and time management.  Specific service responsibilities are assigned.  Meets sales, service, and quality standards adopted by the agency.  Previous insurance industry experience required.

Oliver Insurance is a full service insurance agency selling auto, home, life, business, event, flood and earthquake policies through various reputable carriers such as (but not limited to) Safeco, Liberty Mutual, Progressive, Sublimity, and Nationwide.  We are a small, but fun and dynamic office.

Email resume & cover letter to kerrie@oliverinsurance.net or fax to 503-263-6968.

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